Who would have known that a visit to tour the Newell facility with someone named Phil Cornelius would change our lives forever?We could talk for hours about the fantastic people at Newell and the superior quality of workmanship and service, but we wanted to focus this review on Phil.From the moment we met Phil, we felt an immediate connection with him. We could tell that Phil had integrity and was honest, not something you generally find in a sales consultant. We appreciated his laid-back, no-pressure sales approach, which is a rarity nowadays. With his knowledge of coaches and his many years of experience, we knew we were meant to meet Phil.We made it clear from the start that we could not afford a new coach and were hoping to purchase a newer pre-owned coach one day. This did not change the way Phil treated us. He spent a lot of time showing us how the coaches were built and the different stages of the manufacturing process. We were so impressed with Phil and the quality of the coaches, we hoped we would be able to own a Newell one day.A year after our initial meeting with Phil, we found a Newell coach at a pre-owned RV sales in Texas. We were hesitant about purchasing this coach, so we reached out to Phil for advice. At that time, he suggested we look at a particular pre-owned coach on consignment at Newell. After seeing the coach online, we really liked it, and then, when we saw it in person, we fell in love with it and made an offer. Phil took our offer to the owner, and a few days later, we found out that our dream of owning a Newell was about to come true.Phil was there every step of the way, ensuring everything went smoothly and that we were very happy with our purchase. Phils personal dedication to his customers has forged many lifelong friendships including ours. We highly recommend Phil to anyone interested in purchasing a Newell coach. He is the best of the best!Thank you, Phil, for everything!

My experience with Newell was exceptional.

It all began when we met Phil Cornelius in Indio.

Phil was very helpful in showcasing the coaches on display and scheduled a personal one on one demonstration of a coach.

We discussed with Phil what we liked in a coach and he said he call if one came in that he thought wed like.

Well, about 2 months later the phone rang and we now own Coach #1708.

Thank You Phil.

From initial meeting through the possession of the coach, Phil was very accessible and responsive to questions. After several months looking for a pre-owned Newell, we encountered a display at the Motorcoach Country Club in Indio, California. Phil made this purchase very easy for us. Once the coach was back in Miami, Oklahoma we arranged our travel to get fully introduced to our coach. The two days on site was very informative and all staff made you feel at ease. Phil gave us a tour of the manufacturing facility that literally put us in awe of the craftsmanship and attention to detail of each coach. After our departure, the communication did not end. Phil would reach out to ensure we did not have any additional questions or concerns. We are looking forward to our first Newell rally in Michigan this fall. We will be lifetime members of Newell and look forward to creating one of our own custom coaches in a few years.

The staff at Newell could not have been more helpful! The purchasing process was easy. The delivery process went very well. The small items we discovered that needed attention during the delivery process were immediately addressed to our satisfaction!

We have known Phil Cornelius for several years and purchased five Newell coaches from him. Phil's experience, work ethic, and demeanor are indicative of someone who desires to create customer relationships rather than just "sell a coach". He assisted us in finding coaches as well as helping us sell when would take an occasional hiatus from the motorcoach lifestyle. He is an excellent fit with a customer oriented company like Newell Coach who builds a superior product and backs it with the expected level of service and support.

We first met Phil Cornelius late on a January afternoon in 2015 at Motorcoach Resort in Indio, California. We saw a Newell and said lets see if we can get inside to look at it.

Phil was there and after a tour we drove it and decided to order one; custom-built for us.

One thing that Robin and I were impressed with, obviously beside the Newell, was Phil. His sales approach was low key, low pressure, and straight forward. He was very knowledgeable about Newell and the entire building process which was absolutely new to us.

He guided us thru the design, build and delivery process. Whenever we had questions, and that was often, he was always available to answer them.

What an experience designing a Newell and see how a coach was made, starting from a single piece of steel to an RV built by, as we learned over the years, a wonderful company.

After delivery, we kept in touch with Phil, got to know his son and developed a nice friendship which continues to this today.

In 2020 when we decided to buy a second coach, we, once again, worked closely with Phil, who, true to form, guided us thru the process again right to delivery.

Phil exemplifies what a great company Newell is, from your first contact to the service department as well as to the management.

If and when you decide to buy a Newell, and you should, if you want the best on the market, Phil is the person you have to go to and work with.

A wonderful person emblematic of a great company.

Steve and Robin Rudy St. George UT.

I would like to comment on Phils performance during our purchasing process. He was very attentive, professional, and helpful. If we ever make another purchase, we would want Phil to be our guy.

One of the best experience from sales to delivery .

My wife and I recently purchased a 2016 Newell coach. We were introduced to the coach by Phil Cornelius while it was on display at MCC in Indio, CA. During the entire process Phil was a pleasure to work with. He was very informative in explaining the coach, and efficient in getting information to us. He facilitated the entire process and truly made it enjoyable. After delivery, we returned the coach to MCC. Newell has service representatives on site at MCC from January through March each year. Having Newell repair personnel here to address issues is a valuable asset and was a significant factor in our purchase decision. While at MCC, if a problem arose, when I called or text Phil, he would have service men at our coach promptly. The service personnel are knowledgeable and friendly.

We took delivery of our coach in Miami, Oklahoma. The entire staff there was friendly and great to work with especially our service adviser, John Garner. In summary, we love our new coach and have been very happy with Newell staff, especially Phil who we also consider our friend.

Bill and Beverly Goldapp

Experience has been very pleasant from initial contact with Phil to delivery with John and Bryant. All personnel have been extremely polite and very professional. It is apparent that every member of Newell's team is intent on this experience being very positive for all owners. Charlie and Cindy Sutherland

To: Karl Blade

Chairman of the Board

Newell Coach CorporationDear Karl,Often times in our busy lives we forget to say "Thank you".Well, I would like to say "Thank you" to Phil Cornelius who helped me buy my second Newell. He made the transaction easy and everything he said was to be done was completed as promised.Next, Chris Barbee made the paperwork easy. Then John Garner took over and with the help of Bryant, the gave me a thorough walk through and orientation.We left the factory for the Nashville Rally and there, Becky made us feel right at home as it was our first Newell Rally. By the way, Jackie and I very much enjoyed having dinner with you and Alice at the Johnny Cash Museum. We returned to the factory for a few minor repairs and Creslie Clark took over and made sure that everything was done to our satisfaction. Jerry Allen did a great job with some paint touch-up and of course, all the work that was done was under the watchful eye of Todd Dills.Karl, we want you to know that we think that the Sales and Service departments at Newell are the finest and we look forward to many years of motorhoming in a Newell.Sincerely,

William R. Evans

We recently took delivery of coach 1552, and couldn't be happier. For 2 years we have been admiring the Newell coaches at our RV resort and had the idea of a new Newell in our 5-7 year plan. We were exploring a new Prevost and Phil did a great job outlining the differences and after taking a test drive, we accelerated our long range plan to a right now plan! The entire experience exceeded our expectations. The design session was fun and Amber and Becky really helped us to make the right selections for a beautiful outcome. Brian and Chuck were great about keeping us informed throughout the build. The delivery experience was incredible. We initially thought we wouldn't need the entire time and we needed every minute to learn the coach. Chuck, Gene and Steve were awesome- as was every person who came out to fix something or provide us information throughout the three days. They were knowledgeable, responsive and enjoyable to spend a few days with. We really felt like they cared about ensuring our delivery experience was a good one and they went above and beyond to ensure it was. We appreciated Grant checking in on us, as well as the lunch with the management team. We really do feel like we are part of the Newell family and are so happy we are.Thank you!!

Mary and Gary Tolar

Newell experience 2014:Barbara and I met Phil Cornelius five years ago in Indio, California while searching for our first coach which we had decided our preference was a Prevost H conversion. We had been traveling for six months viewing coaches from Florida to California and places in between. Phil was recommended as a experienced sales representative for Marathon. We contacted Phil and planned a trip to California to kick tires and see available coaches. From our first meeting with Phil we felt comfortable with his sales style and realized he was extremely knowledgable about Provost conversions and other manufacturers. Phil assisted us locating, purchasing and delivering our favorite Prevost H in early 2009.In 2013 after Phil transitioned to Newell we visited the Newell manufacturing facilities

in Miami, Oklahoma and were impressed with the quality process and genuine attitude throughout the entire organization to focus on constructing a superior coach. After visiting the Tampa RV show in January 2014 examining all the Prevost conversions and viewing the Newell show coach we were convinced that we should seriously consider negotiating a transaction to build a new Newell coach. Phil did an outstanding job along with Pat Dwyer making the purchase process both prompt and comfortable.Then the enjoyable journey began meeting with the wonderful team of professionals at Newell to design our new Newell. Beginning with James in engineering, Amber and Becky in interior, Linda and Jerry in graphic and paint design and Steve in electronics. We

were delighted with the entire design process and pleasantly surprised at everyone's positive attitude toward satisfying our requests during the manufacturing of our coach.The much anticipated date arrived in November 2014 when our coach #1527 was delivered. The delivery process was well planned. Chuck and Gene and the installation team executed the delivery process perfectly not only explaining the Newell coach systems but offering customization of compartments and other interior

enhancements. After the shake down trip to Branson we returned to Miami with

operating questions and minor adjustments which the Newell team responded to

and met all of our expectations.Manufacturing then turned us over to a very capable service team of Todd, Gene,

Tommy, Jimmy and Creslie who have been responsive to each of our questions and requests. Grant and Karl you should be proud of the team you assembled.We are now enjoying our new Newell coach at Pelican Lake in Naples Florida stop by and see us. Glad to now be part of the Newell family of owners!Barbara & Roger

Oklahoma City "sometimes"

#1527

Towards the end of last year we made the decision to buy a new coach in 2014. Having owned three Prevosts, we looked at all the converters products. We do not like the H3, and that eliminated many of the current conversions. After talking to a friend who recently purchased a used Newell and is very happy with it, I contacted Phil. I have known Phil for a number of years but never had the occasion to deal with him. Phil referred me to the Newell web site and we proceeded to pick a floor plan we liked. Having heard all of the reports from Prevost converters and owners about the way a Newell handles and drives I was a bit leery. I made an appointment with Phil to meet in Oregon so that we might see and drive the show coach. Phil spent a lot of time with us and answered all of our questions. I have never purchased anything of value where there was less pressure and more assurance than my dealings with Phil. He is the most knowledgeable and honest salesman I have ever done business with. We fell in love with the design, features and performance of the show coach and made an offer that was eventually approved by your management.After scheduling our delivery we arrived at the factory and were welcomed by your staff. Phil informed us of the process before us. I have never gone through an indoctrination that required three days on any of the previous two new coaches we purchased. What could take three days?The next three days were so informative I was overwhelmed! Gene Langston did a fantastic job Steve Kloer assisted and between them Chuck Evans was always checking in to see how things were proceeding. I am sure I asked many questions that were duplications and somewhat ridiculous, but no one ever responded negatively or ran out of time to answer them.After leaving Newell and spending 3 days in Branson, we experienced some problems with our Aqua Hot. I called the Newell hot line and within 10 minutes was talking to Dwight Murray. He walked me through a number of exercises to no avail. I was ready to head back to Miami when Dwight called me back and informed me that he would be on site within an hour. I couldn't believe he was driving up to solve my problem. Dwight made a temporary fix and we were able to complete our stay in Branson. We left Branson for Miami so we could be there the first thing Monday morning. The guys were on the coach first thing and by early afternoon we were able to leave. Prior to leaving, Gene spotted a bay door that was not fitted properly. I had not noticed it at all, but his trained eye spotted it and he proceeded to have it fixed. I have never experienced this before. Everyone at Newell from Jessica, at the front door, to Grant wishing us farewell were genuinely interested in our satisfaction.I have been in the automobile business for 48 years. The last 35 years as a dealer and owner of 8 different franchises. We take pride and excel in customer satisfaction. Most of my stores are recognized as the best by the franchisors. I constantly look at organizations regarding customer care. Most are average, some better and very few excel. You and your people are without a doubt, the best at what you do.Cheryl and I are very happy with our coach, but ecstatic about the people we were privileged to do our business with at Newell Coach. I believe I told Grant, Chuck and Todd that they and their people do not know how good they are. Thanks for putting together a great organization.

This review is specifically directed to Phil Cornelius. I have known Phil for many years and have purchased over a dozen motor homes from him. I have also dealt with other Coach professionals over the years and NONE of them compare to Phil. Phil has a strange ability to satisfy your every desire and need by finding you the exact coach that you want with all the features

that you need. On top of this he is also somehow capable of finding you the terms you desire to make the deal happen.

Some people just have a knack when it comes to making things work. Phil is one of these people. There are only a handful of them

amongst us and Phil is a rarity. When purchasing or selling such an expensive and complex machine you need someone on your side that is professional, knowledgeable, honest, respectful, responsible, and that also has a good sense of humor. Phil is my go to guy when it comes to coaches. I never buy any coach without calling Phil. Even if I find the coach on my own I call Phil for his advice. When I tell him the make, year, and model he seems to already know everything about that specific coach. He is an encyclopedia of coach knowledge.Thank you Phil for your assistance for over a decade. You are a real asset to the industry and a trusted friend. W.B.

I am doing business with Newell Coach, for one reason, only. I have known Phil Cornelius for 18 years, and have purchased several coaches from him. I trust him with his dealings, and he treats me like I am family. The last coach I bought from him was a used coach for 1,150,000.00. Newell made the right move when they brought him aboard, I plan on purchasing a new Newell next year, and it will be from Phil.

I've known Phil Cornelius for many years. His hard work and integrity speak to his long and successful career. I have purchased coaches from Phil in the past and from what I can see of the Newell Coach, I'll be trading my Prevost bus conversion in on a Newell Coach some day.

I have been involved in the litigation world for 38 years. I cannot express enough how impressed I am with my overall experience with the Newell Corporation. My only regret is I wish I would have done this sooner